4 of 5(80%)customers would recommend this product to others.a friend.
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Overall Rating:
3.6out of5
Performance and Durability:
3.4out of5
Jam Resistance:
3.6out of5
Safe Operation:
4.6out of5
4 of 5(80%)customers would recommend this product to others.a friend.
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Click on the Pros and Cons to filter reviews
Pros
Safety Features(4)
Secure Cut Size(3)
Sheet Capacity(3)
Shreds Credit Cards, Staples and CDs(3)
Jam Resistance(2)
Quality Construction(1)
Service Guarantee(1)
Warranty(1)
Cons
Jam Resistance(2)
Quiet Operation(2)
Warranty(2)
Quality Construction(1)
Click on the Pros and Cons above to refine results
Product Reviews
Date:March 8, 2010
Written By:ahatuwm
Overall Rating:
3out of5
Performance and Durability:
2out of5
Jam Resistance:
2out of5
Safe Operation:
4out of5
Pros: Shreds Credit Cards, Staples and CDs, Safety Features
Cons: Quiet Operation, Jam Resistance
"The shredder worked great in the beginning but after a year or so the shedder sometimes work but most times doesn't. The jam light stays on and there is nothing jamming it."
Cons: Quality Construction, Jam Resistance, Warranty
"I researched shredders for a month before I chose to get this one for our office. When it works, it's great. The first one I got had a missing part and leaked oil. I had that part replaced but still had problems with oil leaking. They sent me a new machine. This one doesn't seem to leak because we only add 1/2 a bottle of oil at a time but now the jam light stays on and we hit the forward button to feed paper through. Sometimes it makes strange sounds. It runs by itself when we turn it on, before we put anything in it. We've had the computer kit replaced on it already too. We clean the sensor but that doesn't help. It only has a year warranty on it so I'm not sure what will happen since all the problems I've had started within 3 months of my purchase and now it's been over a year. This was one of the first models to have an internal oiler from what I hear. I hope they work out these problems because I really like it otherwise. I'm not sure if these problems are just kinks that have to be worked out and hopefully improved on the next model."
Location: Large Office (251+ employees)
Usage Pattern: Daily Use
Industry: Other
1 of 1 people found this review helpful.
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Good investment
Date:August 27, 2009
Written By:Doctor
Overall Rating:
4out of5
Performance and Durability:
4out of5
Jam Resistance:
4out of5
Safe Operation:
4out of5
Pros: Jam Resistance, Safety Features, Secure Cut Size, Sheet Capacity
Cons: Quiet Operation, Warranty
"Powerful shredder without jam up issues. Only issue is noisy and occasional squeaks."