Overall Rating
4.4 out of 5
4.4 out of 5
Performance and Durability
4.3 out of 5
4.3 out of 5
Jam Resistance
4.6 out of 5
4.6 out of 5
Safe Operation
4.9 out of 5
4.9 out of 5
19 of 21(90%)customers would recommend this product to others. a friend.
Overall Rating
4.4 out of 5
4.4 out of 5
Performance and Durability
4.3 out of 5
4.3 out of 5
Jam Resistance
4.6 out of 5
4.6 out of 5
Safe Operation
4.9 out of 5
4.9 out of 5
19 of 21(90%)customers would recommend this product to others. a friend.
Click on the Pros and Cons to filter reviews
Pros
  • Shreds Credit Cards, Staples and CDs(19)
  • Jam Resistance(18)
  • Quality Construction(17)
  • Safety Features(17)
  • Secure Cut Size(17)
  • Sheet Capacity(15)
  • Warranty(14)
  • Quiet Operation(12)
  • Mess Reduction(11)
  • Service Guarantee(11)
Cons
  • Quiet Operation(6)
  • Sheet Capacity(3)
  • Jam Resistance(2)
  • Mess Reduction(2)
  • Quality Construction(2)
  • Safety Features(1)
  • Secure Cut Size(1)
  • Service Guarantee(1)
  • Shreds Credit Cards, Staples and CDs(1)
  • Warranty(1)
Click on the Pros and Cons above to refine results
Product Reviews
Shredder
Date: July 26, 2010
Written By:ScanSnap
Overall Rating
3 out of 5
3 out of 5
Performance and Durability
3 out of 5
3 out of 5
Jam Resistance
3 out of 5
3 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Safety Features, Secure Cut Size, Jam Resistance
Cons: Sheet Capacity, Quiet Operation, squeals often while shredding
"I am not sold on this shredder yet. It is a powerful shredder, but still does not always shred anywhere close to the amount of paper is says. Also, every now and then it will squeal and make loud noises....when just shredding a small amount of paper. There is plenty of oil in the oil compartment so I don't know what is happening with it. It is only a couple weeks old."
Wish I had done this earlier
Date: June 21, 2010
Written By:LiVi
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, can run a long time
"We purchased an inexpensive shredder as we didn't want to spend the money on something more expensive. After struggling a year with a shredder that would shut off when it got too hot and take forever to cool down, it is wonderful to have a shredder that you can shred a box of paper and it doesn't shut off. It also doesn't jam, it just stops for a second or two and then powers through it. I just wish I had purchased this first."
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Other
Disappointed in Product
Date: May 28, 2010
Written By:Disappointed
Overall Rating
1 out of 5
1 out of 5
Performance and Durability
1 out of 5
1 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Secure Cut Size, Jam Resistance
Cons: leaks oil all over
"We are very disappointed with our shredder. The first day we used it it was leaking oil all over the floor. I called Zack at Fellows and he directed me to our local Fellows Servicing Dept. and advised it has a 3 yr warranty.
The company came and advised that they would reoder new parts for our new machine and that the oil was leaking from the outside. He came back replaced the parts and cleaned everything out and 2 days later it is leaking again. We did not overfill the oil resevoir as the service dept filled it and I have a note on the machine on how to step by step do it. I am now going to call the service dept. again and let them know. I cannot rate this machine anything other than a minus at this time. We thought this was a highly rated machine and couldn't wait to receive it but now we are very disappointed. We are a teaching academy and need a machine that will be dependable."