Top Rated Product
Product Reviews
99Ci 100% Jam Proof Cross-Cut Paper Shredder
100% Jam Proof System: Unlike other paper shredders, the 99Ci automatically detects and powers through tough jobs to prevent jams instead of just reversing them
Powers Through Tough Jobs: The 99Ci can shred 18 sheets at a time and also shreds staples, credit cards, paper clips, CDs/DVDs and junk mail
SafeSense?Protection:? Our proprietary technology automatically disables the shredder when hands or paws touch the paper opening, helping to protect more than just your identity
Continuous 30 Minute Shredding: Runs for up to 30 minutes before a cool down period is needed allowing you to complete multiple shredding jobs in one sitting
Cross-Cut P-4 Security: Shreds paper into 397 (5/32 x 1-½ ” Security Level P-4) cross-cut particles for enhanced security on highly confidential documents to help keep your information safe
SilentShred: The 99Ci offers ultra-quiet paper shredding for shared workspaces
Bin Full Indicator: Includes 9-gallon pull-out bin with LED bin-full indicator to keep shreds contained and reduce mess
Energy Savings: Provides optimal energy efficiency through power saving functionality both when you are shredding and when the paper shredder is idle
100+ Years of Innovation:?Driven by a commitment to quality, Fellowes is dedicated to developing solutions to help you be at your best
Average Customer Rating:
4.7
out of 5
(648 Reviews)
Rating Snapshot (648 reviews)
5 stars
507
4 stars
113
3 stars
9
2 stars
4
1 star
15
621 of 96%of 648customers would recommend this product to others
Customer Reviews for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
Review 521 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Suggested Design Change"
Date:March 27, 2013
User Rating:
4
out of
5
Performance and Durability:
5
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
3
out of
5
Images for this Review
(click to see full-size image)
Date:March 27, 2013
Written By:silkcityflorida
Location:Home
Usage Pattern:Daily Use
Industry:Other
Performance and Durability:
5
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
3
out of
5
Images for this Review
(click to see full-size image)
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Jam Resistance
Cons: Mess Reduction, Secure Cut Size
" Before purchasing my Powershred 99Ci, I read numerous reviews on various web sites. Nearly all of them gave an excellent rating, which is unusual. I have observed that the preponderance of product reviewers only post reviews because they have had a bad experience. But, based on so many positive reviews, I decided to make the purchase.
Overall, I think it was a good decision and I am mostly very pleased with the machine.
It is extraordinarily quiet. My last shredder, a Fellowes SB-15C, was so noisy that I could not use it if anyone in the house was asleep as they could hear it. But this new machine is so quiet that it cannot be heard in the next room, even with the door open!
I have been amused at the debate over whether a shredder can truly shred the maximum number of sheets as declared by the manufacturer (17 sheets for the 99Ci). Since so many papers come in different weights, I might be able to shred 25 very light weight (thin) sheets, while another person can only shred 10 sheets because their paper is much heavier (and therefore thicker). Perhaps manufacturers should declare a maximum and then specify what weight paper that maximum applies to.
I have also found that when you shred large groups of sheets one after the other, the bin will appear fuller faster because the particles clump up as they hang from the blades and do not have much chance to fall into the bin (true of all shredders, regardless of brand, in my experience). Shredding fewer sheets at a time, even if you feed them continuously, allows time for the particles to fall into the bin without clumping.
My main reason for writing this review is to suggest a couple of design changes, and hope that Fellowes sees it:
The 99Ci has a basic problem when the bin is full and the "bin full" indicator light comes on. When that happens, the natural action is to pull the bin out and push the shredded material down into the bin, and perhaps to compress it to give room for more shredding.
But, when you pull the bin out, as the rear of the bin comes forward, it dislodges whatever excess particles are clumped and hanging from the shredder blades and they fall behind the bin (see attached pictures). If you don't pull the bin out far enough, you don't see those particles, and when they build up too much, you cannot push the bin back in fully.
To get around this, I tried pulling the bin out partially and reaching in to grab the material hanging from the shredder blades and push it down into the bin. I was sort of successful, but the inside of the upper front portion of the bin has many sharp edges, and I found I have to be very careful not to rub my arm on them or I will get scratches or cuts on my arm (see picture).
My recommended design changes:
1) Make the edges of the inside of the front top of the bin rounded so you can reach in without getting scratched or cut.
2) Change the bin design so the top of the bin is substantially lower, say 6 inches lower than it is currently, and put the "bin full" detector at the top of the bin rather than on the underside of the shredding motor housing. This would result in either a smaller bin, or a taller machine to accommodate the current bin, but it might give more vertical space to give shredded particles a better chance to fall clear of the blades. "Bin full" would then indicate a truly full bin and not just that a bunch of particles are clumped and hanging from the blades, a "false indicator".
AT THE SAME TIME, OR ALTERNATIVELY, change the bin design so that when you pull it out, the back edge of the bin "scrapes" the hanging particles into the bin. This might prevent the particles from falling behind the bin.
OR, ALTERNATIVELY, change the mechanism so that when the bin is full, the machine "self-clears" the particles hanging from the blades, perhaps by running it in reverse for a few seconds. Perhaps, in this way, a "bin full" condition would only happen when the bin was truly full and not when the shredded particles have clumped and are hanging from the blades.
Despite what sounds like a great deal of negativity on my part, I still love the machine! I will only have to deal with the bin full situation being annoying when shredding large amounts of paper, such as when I do my annual file drawer clean-out. I do not foresee this problem being an annoyance for normal day to day shredding. And, as a way to alleviate this problem, I will probably also shred fewer sheets at a time.
My only other comment is it would be nice to have a more secure cut size at a lower price than is currently available.
"
Images for this Review
(click to see full-size image)
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Review 522 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Love it!"
Date:March 9, 2013
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:March 9, 2013
Written By:sylr13
Location:Home
Usage Pattern:Daily Use
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Quiet Operation, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
" I have years' worth of records to shred and had completely worn out my old Fellowes P-5+. Went to the 99Ci and am delighted with how well it works in comparison withthe old shredder. It definitely is jam resistant, eats up staples like candy, shreds old credit cards, CD's, etc. as well - and shreds the pieces much better than the old strip shredder. It does a lot more sheets at once than the old shredder - but not as many as it advertises. I like that it shows me if I am trying to shred too many pages at a time. Thank you for making such a nice product.
"
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Review 523 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
""
Date:March 7, 2013
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
4
out of
5
Style & Design:
4
out of
5
Date:March 7, 2013
Written By:SoFarSoGood
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
4
out of
5
Style & Design:
4
out of
5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
" I was ready to test the claim to quietness and the number of pages it could shred at one time, and yes, it certainly does what it says. The sound while shredding almost 17 pages at once (some with staples in them), was like a quiet purr, and it shredded with ease in no time. I haven't tested the CDs or credit cards yet, but I have a good feeling, I'll not be disappointed.
"
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Review 524 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Best Shredder"
Date:February 7, 2013
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
3
out of
5
Safe Operation:
5
out of
5
Style & Design:
3
out of
5
Date:February 7, 2013
Written By:Jessa
Location:Small Office (5-50 employees)
Usage Pattern:Daily Use
Industry:Other
Performance and Durability:
4
out of
5
Jam Resistance:
3
out of
5
Safe Operation:
5
out of
5
Style & Design:
3
out of
5
Pros: Quiet Operation, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance
Cons: Sheet Capacity, Quiet Operation, Jam Resistance
" The Fellowes shredders are the best. They are very safe to operate, not at all noisy and they even shred credit cards and CD's.
"
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Review 525 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Powershred Recommendation"
Date:February 6, 2013
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
5
out of
5
Style & Design:
3
out of
5
Date:February 6, 2013
Written By:TruNorth
Location:Small Office (5-50 employees)
Usage Pattern:Daily Use
Industry:Healthcare
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
5
out of
5
Style & Design:
3
out of
5
Pros: Quiet Operation, Sheet Capacity, Jam Resistance, quality support staff
Cons: Mess Reduction
" I like the shredder. It is very quiet, the bin is nice and large and it works as promised -- shredding 17 sheets in one pass! When I first got the machine it did not work, so i called the Fellowes support staff. They were patient and very helpful -- knowing just what to do to recalibrate the machine since shipment. Like with all shredders, the paper gets behind and under the bin and onto the floor but that is to be expected. I have only had it for about 2 weeks so I cannot speak to the durability of longevity of the equipment, but so far, I am very pleased.
"
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Review 526 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"low capacity"
Date:January 25, 2013
User Rating:
4
out of
5
Performance and Durability:
5
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
3
out of
5
Date:January 25, 2013
Written By:JonU
Performance and Durability:
5
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
3
out of
5
" A good product but has a terrible capacity. It constantly needs to be emptied and its capacity is not even fit for a one man office!
"
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Review 527 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Good to have wheels!"
Date:January 25, 2013
User Rating:
4
out of
5
Performance and Durability:
5
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:January 25, 2013
Written By:OfficeMate
Performance and Durability:
5
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
" It's nice to be able to roll around. Getting the wheels on was hard...just push and they will go in!
"
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Review 528 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Good performance"
Date:January 7, 2013
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:January 7, 2013
Written By:docjon
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Jam Resistance, Mess Reduction
Cons: Secure Cut Size
" This is a very good, rugged shredder that I use in my small office. The only reason I didn't give it a five star rating is because of the fact that the shredded pieces are so large that they don't compact. It shuts down when full and gets full fairly quickly for its size because of the size of shredded pieces of paper. If the pieces were smaller they would compact naturally and the bin wouldn't have to be emptied so often!
Other than that, I have no negatives for this shredder. Very good product.
"
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Review 529 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Good except for initial setup"
Date:January 4, 2013
User Rating:
4
out of
5
Performance and Durability:
5
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:January 4, 2013
Written By:Anonymous
Location:Home
Usage Pattern:Occasional Use
Industry:Other
Performance and Durability:
5
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Quiet Operation, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size
" Setup was difficult, as the casters were not factory-installed. I had trouble getting them seated correctly, and the shredder is very heavy, so it was difficult to lift and test them until I was able to get them seated correctly. Once the unit was set up, it worked great. I'm quite happy with my purchase. I'm amazed at how quietly it runs! I had a previous shredder that was very loud. This is barely audible.
"
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Review 530 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"liking it so far"
Date:December 28, 2012
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
4
out of
5
Style & Design:
4
out of
5
Date:December 28, 2012
Written By:smile
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
4
out of
5
Style & Design:
4
out of
5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
" We purchased this product a month ago and so far so good.
"
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Review 531 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"2nd replacement"
Date:December 28, 2012
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:December 28, 2012
Written By:Adaily
Location:Small Office (5-50 employees)
Usage Pattern:Daily Use
Industry:Healthcare
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
" this is my 2nd fellowes shredder, ths 1st one last 5 yrs, good product, easy to handle, very reliable.
"
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Review 532 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Love it so far"
Date:November 8, 2012
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:November 8, 2012
Written By:Sylr
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Quiet Operation, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
" I haven't used the machine too long but love it so far. It is so much quieter than the smaller Fellowes shredder I have had several years. I love the cross cut over the strip. I have a lot of shredding to get done, and this machine is going to make it much easier.
"
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Review 533 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Good"
Date:November 2, 2012
User Rating:
4
out of
5
Performance and Durability:
3
out of
5
Jam Resistance:
2
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:November 2, 2012
Written By:Anonymous
Performance and Durability:
3
out of
5
Jam Resistance:
2
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Secure Cut Size
Cons: Jam Resistance
" Very happy to use this product, and replaced the older one with the same unit.
"
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Review 534 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Jam Proof Sensor Restrictive"
Date:October 29, 2012
User Rating:
4
out of
5
Performance and Durability:
5
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:October 29, 2012
Written By:TheShredderMan
Location:Home Office
Usage Pattern:Daily Use
Industry:Other
Performance and Durability:
5
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Quiet Operation, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Mess Reduction, ease of assembly, large discharge capacity, limit sensor on discharge
Cons: Sheet Capacity, Jam Resistance
" My only complaint is that many times the jam proof sensor will inhibit shredding when sheet thickness is less than 17 sheets, sometimes as low as 2 sheets or the thickness of a regular envelop with nothing in it.
"
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Review 535 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Quiet Workhorse"
Date:September 6, 2012
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
4
out of
5
Style & Design:
3
out of
5
Date:September 6, 2012
Written By:curranco
Usage Pattern:Daily Use
Industry:Government
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
4
out of
5
Style & Design:
3
out of
5
Pros: Quiet Operation, Safety Features, Secure Cut Size
" After tearing up our last shredder, this one seems to be holding up so far. If we can keep it oiled and give it time to cool off, I think it should last a while. Don't expect perfection. The opening for paper is very tight for 8.5x11 and it won't let you shred more than 17 sheets, so patience is required.
"
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Review 536 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Reliable"
Date:August 15, 2012
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
4
out of
5
Style & Design:
4
out of
5
Date:August 15, 2012
Written By:legaluser
Performance and Durability:
4
out of
5
Jam Resistance:
4
out of
5
Safe Operation:
4
out of
5
Style & Design:
4
out of
5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
" We had a fellowes shredder and now we are replacing it with this new model. Very happy with allof Fellowes products and customer service.
"
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Review 537 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Ok, so far"
Date:August 12, 2012
User Rating:
4
out of
5
Performance and Durability:
3
out of
5
Jam Resistance:
3
out of
5
Safe Operation:
5
out of
5
Style & Design:
2
out of
5
Date:August 12, 2012
Written By:AlexNY
Location:Small Office (5-50 employees)
Usage Pattern:Daily Use
Industry:Healthcare
Performance and Durability:
3
out of
5
Jam Resistance:
3
out of
5
Safe Operation:
5
out of
5
Style & Design:
2
out of
5
Pros: Quiet Operation, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Mess Reduction
Cons: Sheet Capacity, Quality Construction, Jam Resistance
" I've got the shredder 2 days ago, so far so good.
Pros:
Fast
Quiet
On wheels
Nice safety features
Fast
Quiet
On wheels
Nice safety features
Cons
Design (flimsy plastic construction)
Size (way too big)
Jam resistance (jammed on day one)
Capacity (way overrated - 12 sheets max)
Expensive!
Design (flimsy plastic construction)
Size (way too big)
Jam resistance (jammed on day one)
Capacity (way overrated - 12 sheets max)
Expensive!
Overall, ok.
"
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Review 538 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Quiet, but heavy"
Date:August 8, 2012
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:August 8, 2012
Written By:paxx
Location:Home Office
Usage Pattern:Daily Use
Industry:Other
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: weight
" Just got the 99ci and I immediately started shredding. The thing is a beast. It ripped through all my junk mail in no time and did so quietly. The only thing is that it's a bit heavy...which adds to the durability.
"
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Review 539 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Very good shredder"
Date:August 4, 2012
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:August 4, 2012
Written By:DrJimmie
Location:Home Office
Usage Pattern:Continuous Use
Industry:Other
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Quality Construction, Shreds Credit Cards, Staples and CDs, Secure Cut Size, Jam Resistance
Cons: Sheet Capacity, Mess Reduction
" Like: fast, jam proof feature works well, convenient design with the basket pulling out from the side, cross-cut shredding, and excellent at its price. A heavy duty shredder for a reasonable price and long continuous shredding time.
Don't Like: Does not seem to be able to take the full 17 sheets of 20 lb. paper. Initially overheated in a short time, but using less than 17 sheets and continuously feeding paper it now works fine for a longer period of time to complete the job.
I have to shred a lot of documents periodically and needed a more powerful, faster and longer continuous feed shredder. Many of the heavy duty machines were $600 to thousands of dollars. This shredder has excellent specifications and cost me less than $250.
"
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Review 540 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating:
4
out of
5
"Excellent Shredder"
Date:May 3, 2012
User Rating:
4
out of
5
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Date:May 3, 2012
Written By:Cyndi
Usage Pattern:Daily Use
Industry:Government
Performance and Durability:
4
out of
5
Jam Resistance:
5
out of
5
Safe Operation:
5
out of
5
Style & Design:
5
out of
5
Pros: Quiet Operation, Sheet Capacity, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
" This shredder is very good quality, excellent features. Really like the "jam-proof" feature which lets you know if you are feeding too many sheets thru the shredder. The cross-cut shredding is the reason I purchased this shredder, and the silent-technology as well. Those were the two most important features, aside from the price.
The only drawback I would say is I wish it would've had a larger sheet shredding capacity, but for the price we paid this cannot be beat.
Overall I am extremely happy with this purchase!
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