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99Ci 100% Jam Proof Cross-Cut Paper Shredder

Product Reviews

99Ci 100% Jam Proof Cross-Cut Paper Shredder

100% Jam Proof System: Unlike other paper shredders, the 99Ci automatically detects and powers through tough jobs to prevent jams instead of just reversing them Powers Through Tough Jobs: The 99Ci can shred 18 sheets at a time and also shreds staples, credit cards, paper clips, CDs/DVDs and junk mail SafeSense?Protection:? Our proprietary technology automatically disables the shredder when hands or paws touch the paper opening, helping to protect more than just your identity Continuous 30 Minute Shredding: Runs for up to 30 minutes before a cool down period is needed allowing you to complete multiple shredding jobs in one sitting Cross-Cut P-4 Security: Shreds paper into 397 (5/32 x 1-½ ” Security Level P-4) cross-cut particles for enhanced security on highly confidential documents to help keep your information safe SilentShred: The 99Ci offers ultra-quiet paper shredding for shared workspaces Bin Full Indicator: Includes 9-gallon pull-out bin with LED bin-full indicator to keep shreds contained and reduce mess Energy Savings: Provides optimal energy efficiency through power saving functionality both when you are shredding and when the paper shredder is idle 100+ Years of Innovation:?Driven by a commitment to quality, Fellowes is dedicated to developing solutions to help you be at your best
Average Customer Rating:
4.687 out of 5
4.7
 out of 
5
(648 Reviews)
Open Ratings Snapshot
Rating Snapshot (648 reviews)
5 stars
507
4 stars
113
3 stars
9
2 stars
4
1 star
15
621 of 96%of 648customers would recommend this product to others
Customer Reviews for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
Review 501 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Shedders"
Date:June 2, 2015
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:June 2, 2015
Written By:cbanos
Location:Small Office (5-50 employees)
Usage Pattern:Daily Use
Industry:Education
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Jam Resistance, Safety Features, Secure Cut Size
Cons: Quiet Operation
" This has been the best shedder I have used . Our office really needed something like this. "
Response from Fellowes:By ASCSJune 4, 2015
We appreciate your 99Ci review! Thank you for taking the time to share your thoughts with shoppers to come.
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Review 502 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"POWERSHRED 99cI"
Date:May 2, 2015
User Rating
4 out of 5
4 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:May 2, 2015
Written By:willieC
Location:Home
Usage Pattern:Daily Use
Industry:Consumer Services
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Jam Resistance
Cons: Mess Reduction
" The unit operates as described in sales material and description. It is quite and responsive. The safety features exceed needs but are reasonable to stop mis- use and injury. I have only two concerns. One, it is not clear where and how to shred a Cd, credit card, etc. And two, dust -the bin is not bag friendly even though bags are provided.The bin should be redesigned to hold a bag concealed and reshaped to facilitate empting in to a large bag and minimize dust while in operation. "
Response from Fellowes:By CSMay 4, 2015
Our 99Ci does shred both CDs and credit cards. In order to shred both objects, simply flip the clear guide so that it covers the paper feed throat. The slit in the throat guide will help to ensure that CDs and credit cards feed straight through the cutting blade. Our 99Ci is designed to work with Fellowes bag 36053. We appreciate your review; thank you!
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Review 503 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Replacement shredder"
Date:April 27, 2015
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:April 27, 2015
Written By:Gnomie
Location:Medium Office (50-250 employees)
Usage Pattern:Daily Use
Industry:Other
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
" We have had the exact same shredder for 6 years, with high usage. When it came time to replace the shredder we opted for the same make and model. Kudos for an excellent product. "
Response from Fellowes:By CSApril 27, 2015
Thanks for the kudos; we appreciate hearing from you!
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Review 504 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Simple and Efficient"
Date:March 24, 2015
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Date:March 24, 2015
Written By:Heffsmom
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Quiet Operation, Sheet Capacity, Warranty, Jam Resistance
" Simple to assemble, easy to use and very quiet compared to other shredders we have used. "
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Review 505 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"bigger than i thought"
Date:December 17, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Date:December 17, 2014
Written By:Gerokee
Location:Home
Usage Pattern:Occasional Use
Industry:Other
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Quiet Operation, Quality Construction, Jam Resistance
Cons: large
" My father likes it, was a little shocked by its large size! "
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Review 506 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Powershred 99Ci"
Date:December 17, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:December 17, 2014
Written By:Informed
Location:Home Office
Usage Pattern:Daily Use
Industry:Other
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: no cons
" I have only owned this shredder a few weeks. I replaced a Royal shredder that I used frequently but it finally died..after close to 8 yrs. As soon as I unboxed this beast I promptly ran 2 banker boxes stuffed full of outdated receipts and personal papers (approx. 18-20 lbs. of material) non-stop. This shredder never missed a beat...never shut down and never jammed. I'm extremely pleased with this purchase at this point...Remember that you get what you pay for and this was money well spent. "
Response from Fellowes:By ASCSDecember 18, 2014
We appreciate you taking the time to contribute a review of your new 99Ci! We are pleased to hear that you are so happy with your new Fellowes purchase. :)
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Review 507 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Clerk"
Date:October 1, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Date:October 1, 2014
Written By:Famous
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Quiet Operation, Sheet Capacity, Mess Reduction
" Only purchased last week, but so far I am pleased with the casters, the pullout bin, and the quiet operation of this shredder. "
Response from Fellowes:By ASCSOctober 1, 2014
Famous,
We are thrilled to hear that you are so pleased with the features of your new shredder. Thank you for choosing Fellowes, and for taking the time to post a review!
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Review 508 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Shredder 99ci"
Date:June 27, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Date:June 27, 2014
Written By:virgoglo
Location:Home
Usage Pattern:Occasional Use
Industry:Other
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size
" Just bought this shredder and have not had a change to use it too much. The appearance looks good and it shreds single pages well. It is quiet and easy to operate "
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Review 509 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Just started using the 99Ci - impressive"
Date:June 11, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Date:June 11, 2014
Written By:AJshreds
Location:Home Office
Usage Pattern:Daily Use
Industry:Other
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Quiet Operation, Sheet Capacity, Safety Features, Secure Cut Size, Jam Resistance
" This is a replacement for a shredder that we had for a short time, very much in the same class of the 99Ci. Really, there is no comparison as the Fellows shredder is head and shoulders above. Everything is as advertised and the product performs exactly as stated. I am pleased with the purchase. "
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Review 510 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"problem closing door"
Date:May 25, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
3 out of 5
3 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:May 25, 2014
Written By:toughy
Location:Home Office
Usage Pattern:Daily Use
Performance and Durability
3 out of 5
3 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Warranty, Service Guarantee, excellent friendly customer service
Cons: Quality Construction, plastic holding casters
" I bought this machine in July 2013. It is heavy duty, jam proof, etc. The problem I have is the door is hard to close and the casters have broken twice. Fellowes was excellent in replacing the body the first time but now they have broken again. Initially I thought it was because I moved it on carpet but this time it is on solid material, not carpet. I believe the problem is that I cannot close the door without a strong push and that jars the machine and breaks the plastic material holding the casters in place. I am wondering if there are any heavy duty machines with a metal body holding the casters or is something wrong with my door. "
Response from Fellowes:By Melissa HauserreviewJune 4, 2014
toughy thank you for your review of the Powershred® 99Ci 100% Jam Proof Cross-Cut Shredder, please contact Customer Service again about the problem you are experience with the door and casters. You can reach Customer Service by calling 1-800-955-0959.
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Review 511 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Great for small office"
Date:May 13, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Date:May 13, 2014
Written By:CCmC
Location:Small Office (5-50 employees)
Industry:Financial
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
" With only 3 people in our office, we have a multitude of shredding due to the ever-changing laws regarding personal security. This is the perfect size and has the durability to handle what we have to shred. I recommend it for small to medium office size (up to 7 people, I would think). "
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Review 512 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Nice home use"
Date:April 10, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
3 out of 5
3 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Date:April 10, 2014
Written By:lhafeman
Performance and Durability
3 out of 5
3 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Quiet Operation, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance
Cons: Sheet Capacity
" Preforms very well. Motor not as heavy duty as stated, claims 17 sheet capacity, the most I have been able to run through is 10 sheets of 20 lb. paper and machine turns off. If this doesn't bother a person no big deal, I run normally 5 sheets at a time and its fine. Safety feature is very nice for people with small kids works flawlessly. The 9 gallon bin shuts off after 6 gal but that's 2-4 weeks shredding at home. All in all a very nice machine a little over priced but nice. "
Response from Fellowes:By Melissa Hausercustomer reviewApril 15, 2014
ihafeman Thank You for your nice review. Please contact Customer Service about your sheet capacity issue. It could be a calibration issue. The number for Customer Service is 1-800-955-0959.
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Review 513 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Owner"
Date:February 26, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Date:February 26, 2014
Written By:Owner
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Secure Cut Size, Jam Resistance
Cons: Mess Reduction
" I have only used this product for a short time, but it has done the job that I need done. It takes care of jams and shreds the way it advertises. "
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Review 514 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"99CI"
Date:January 28, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Date:January 28, 2014
Written By:forrest98
Location:Home Office
Usage Pattern:Daily Use
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Safety Features
Cons: Mess Reduction, bin capacity
" Terrific machine, but needs a larger pull out bin to keep up with the volume of paper it's capable of shredding. I would have given it 5 stars if I didn't have to continually adjust and/or remove bin contents- which also increases the volume of shredded pieces ending up outside the bin. "
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Review 515 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Optimistic ! ! !"
Date:January 14, 2014
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
5 out of 5
5 out of 5
Date:January 14, 2014
Written By:GoodLife
Location:Home Office
Usage Pattern:Daily Use
Industry:Other
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: let you know it i find any.
" Picked up my new Fellows Power Shred Ci tonight. Set up was easy - just took it out of the box. I chose not to put on the wheels since I do not need to move it from my chosen location. I shredded several pieces of paper and junk mail. Works good. I am VERY IMPRESSED how quiet it is compared to other shredders I have used or owned in the past. The true test will be when I have the chance to use it this weekend while cleaning out some files I don't need. I don't anticipate any problems since it seems to be a very well-made product. "
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Review 516 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"works great but messy"
Date:November 25, 2013
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:November 25, 2013
Written By:Paula
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size
Cons: Mess Reduction
" Great shredder but messy. The bags don't stay in place to well and when full u have a (small) mess to pick up. Have the vacuum handy but overall good. Love that it comes with wheels. Easy to move around! I would purchase it again. "
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Review 517 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
""
Date:September 20, 2013
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Date:September 20, 2013
Written By:Midge
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
" I just bought this Paper Shredder and so far it is working well. I would like to rate this in a few months after using it more. I will say your staff was extremely helpful when I had trouble inserting the wheels just after I received it "
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Review 518 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"operation"
Date:July 16, 2013
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Date:July 16, 2013
Written By:andycan
Location:Small Office (5-50 employees)
Usage Pattern:Daily Use
Industry:Financial
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Quiet Operation, Jam Resistance
" The shedder is working wonderfully. very easy to empty. "
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Review 519 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"Satisfied with Purchase"
Date:July 2, 2013
User Rating
4 out of 5
4 out of 5
Performance and Durability
3 out of 5
3 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Date:July 2, 2013
Written By:RebeKet
Location:Small Office (5-50 employees)
Usage Pattern:Occasional Use
Industry:Other
Performance and Durability
3 out of 5
3 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
Cons: Quiet Operation, landscape doesn't fit
" My office was replacing a very old 19-gallon Fellowers shredder that had been out of order for quite some time and was taking up too much space. We went with Fellowers again because it's a brand we trust and are very satisfied with our purchase. The smaller size fits our needs (office of 8, with minimal day-to-day shredding) and this model is a lot more attractive then the previous. The jam resistance was a major drawing point and has not disappointed! I have yet to try the CD/DVD guide, but appreciate the capability. I am only disappointed that paper cannot fit landscape through the shredder and with the noise level. While not as loud as other shredders I've used, it certainly is not a "silent shred" as advertised... more of any angry grinding (yes, even when oiled). "
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Review 520 for 99Ci 100% Jam Proof Cross-Cut Paper Shredder
User Rating
4 out of 5
4 out of 5
"2nd purchase but missing holder"
Date:May 19, 2013
User Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
3 out of 5
3 out of 5
Date:May 19, 2013
Written By:BobbyV
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
3 out of 5
3 out of 5
Pros: Quiet Operation, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Jam Resistance
Cons: Mess Reduction, Secure Cut Size, no side holder supplied
" I liked the first I bought so much that I gave it to my mother and decided to buy another one. However, upon unpacking the second box, I notice that there was no holder and screws supplied to install on the side of the unit (with the predrilled holes) to conveniently hold the manual, lubricating oil, etc.
Has Fellowes discontinued to include this part with this shredder, or was it a mistake?
"
Response from Fellowes:By cfcustomer reviewsMay 21, 2013
Dear Customer,

Thank you for taking the time to review your 99Ci shredder. We are happy to hear that you are pleased with the unit. The Document Holder feature is available as an accessory should you desire to have one for your shredder. This Document Holder includes tabs which simply need to be inserted into the holes on the side of the unit. It requires no tools to install.

The Document Holder may be purchased on the following website:

http://shop.fellowes.com/catalog/Supplies,5.htm

If you have any further questions, please contact our Consumer Care Center at 800.945.4545, Monday – Friday, 7 a.m. – 7 p.m. CST.

Thank you again for your support and for taking the time to provide us with your feedback.
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